Privacy Policy
Last updated: January 1, 2024
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Account information (name, email, password, company)
- Payment information (processed securely through our payment providers)
- Search queries and watchlist criteria
- Communications with our support team
Information We Collect Automatically
When you use our Service, we automatically collect:
- Log data (IP address, browser type, access times)
- Device information (hardware model, operating system)
- Usage data (features used, search patterns, API calls)
- Cookies and similar tracking technologies
Information From Third Parties
We may receive information about you from:
- Public UCC filing databases
- Payment processors
- Analytics providers
- Business partners (with your consent)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
- Personalize and improve your experience
- Comply with legal obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
With Your Consent
We share information with your consent or at your direction.
Service Providers
We share information with vendors and service providers who perform services on our behalf, including:
- Payment processing
- Data analytics
- Email delivery
- Hosting services
- Customer support
Legal Requirements
We may disclose information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
We may share information in connection with a merger, sale of company assets, financing, or acquisition.
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When you delete your account, we delete or anonymize your information, unless retention is required by law.
6. Your Rights and Choices
Account Information
You can review and update your account information through your account settings.
Email Communications
You can opt out of promotional emails by clicking "unsubscribe" in any promotional email.
Cookies
Most browsers allow you to refuse or delete cookies. Please note that this may affect functionality.
Data Access and Deletion
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
Contact us at privacy@uccfilingmanager.com to exercise these rights.
7. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
9. Children's Privacy
Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
UCC Filing Manager Privacy Team
Email: privacy@uccfilingmanager.com
Phone: 1-800-UCC-DATA
Address: 123 Business Plaza, Suite 100
Wilmington, DE 19801